In a notable shift, corporate use of ChatGPT has dropped for the first time since its launch, as organizations increasingly turn to competitors from Microsoft and Google. Is ChatGPT’s throne beginning to shake?
Article contents:
- First decline in usage
- Why this shift? Better workflow integration
- ChatGPT is still dominant… but
- Growing data risks
- Other competitors gaining momentum
- Conclusion: The AI market becomes more competitive
- Frequently asked questions
First decline in usage
For the first time since its launch nearly three years ago, corporate use of ChatGPT is lower than it was six months ago. A new analysis by American software company Netskope found that 78% of organizations recently used OpenAI’s chatbot, down from 80% in February 2025. This was the only artificial intelligence platform to see a decline during that period.
Why this shift? Better workflow integration
Netskope stated that organizations instead prefer competitors like Google’s Gemini and Microsoft Copilot because these chatbots are already integrated into their office workflows, such as Microsoft Office 365 or GitHub. This native integration provides a smoother experience and reduces the need to switch between different applications, thereby boosting productivity.
ChatGPT is still dominant… but
Despite this decline, ChatGPT is still used more frequently overall than Gemini and Copilot, with 55% and 37% of companies utilizing those platforms, respectively. This indicates that ChatGPT still enjoys a strong user base and established reputation, but competition is intensifying rapidly.
Growing data risks
The report also found that 90% of companies required their employees to use direct artificial intelligence tools such as ChatGPT, Gemini, or Copilot in 2025. Despite high corporate adoption, certain risks remain that must be addressed. The greatest risk is data protection, given that users can expose sensitive data or intellectual property when submitting prompts and uploading information to chatbots.
The report found that the number of prompts received by artificial intelligence chatbots increased 30-fold in 2025. On average, companies send approximately 7.7 gigabytes of data per month to chatbots, up from just 250 megabytes per month in 2024. The report stated: “The rapid increase in the volume of data sent to generative artificial intelligence applications significantly elevates data security risks.”
Other competitors gaining momentum
Among other popular artificial intelligence tools adopted by companies are Anthropic’s Claude, Perplexity AI, the spell-checking software Grammarly, and Gamma AI, which works with PowerPoint presentations. This diversity shows that the market is no longer about a single player, but rather a growing ecosystem of specialized tools.
Conclusion: The AI market becomes more competitive
The first decline in corporate use of ChatGPT represents a symbolic moment. It demonstrates that the market has become more mature and competitive, and that companies no longer choose ChatGPT by default. Integration with existing tools has become a deciding factor, an area where giants like Microsoft and Google hold a natural advantage. While ChatGPT remains a strong player, it can no longer take its dominance for granted.
Frequently asked questions
Why is ChatGPT usage declining in companies?
The main reason is that competitors like Microsoft Copilot and Google Gemini are better integrated into office applications and workflows that companies already use, offering greater convenience and efficiency.
Is ChatGPT in danger?
Not yet. It remains the most widely used chatbot overall. However, the drop is a warning sign that competition is growing fiercer and that OpenAI must innovate to maintain its position.
What are the biggest risks facing companies when using artificial intelligence?
The greatest risk is data security, as employees may inadvertently upload sensitive information or intellectual property to these platforms, exposing the company to the risk of leaks.