Chinese Singles’ Day tests smart shopping agents
A new Reuters report highlights the growing role of smart shopping assistants and AI-powered devices during China’s Singles’ Day retail festival. JD.com announced that the user base of its smart assistant, Dongdong, reached approximately 80 million users, amid extensive trials by Alibaba and Douyin in conversational search and checkout completion.
Study reveals smart shopping assistants recommend suspicious websites
Research by brand protection company Brandshield and published by The Verge revealed that artificial intelligence assistants may suggest risky websites when asked about purchasing products from well-known brands. An examination of 6,795 responses showed problematic links appearing at varying rates in Perplexity, ChatGPT, and Gemini.
Reddit launches smart summaries for user product experiences
Reddit has launched a new product review experience powered by artificial intelligence to organize and summarize discussions within its digital communities. The initial rollout covers nearly 10,000 products in the United States across web and mobile to help shoppers quickly access firsthand experiences.
Amazon adds new shopping tasks to Alexa assistant
Amazon has expanded the shopping capabilities of its smart assistant Alexa by adding new actions that include shopping lists, gift registries, shipment tracking, and customer service. The update also introduces an option to automatically purchase certain products when their price reaches a customer-selected threshold, as part of a rollout targeted at US customers.
AI shopping wars ignite for the holiday season
The 2025 holiday season marks the first true race for AI-powered shopping. From Walmart and Amazon to Google and OpenAI, companies are competing to launch smart assistants that promise to change how products are discovered and purchased, paving the way for the era of “agentic commerce.”
Instacart grocery shopping is now available inside ChatGPT
OpenAI and Instacart have launched an integrated shopping experience inside ChatGPT, allowing users to plan meals and purchase ingredients without leaving the chat in a move that boosts agentic commerce.
Amazon AI tool outrages independent merchants
Independent merchants are facing an unexpected issue as an experimental AI tool from Amazon has copied and sold their product listings without their knowledge, leading to order chaos and customer complaints.
Pinterest tests AI feature that turns catalogs into photo collages
Pinterest has started testing a new feature called “auto-collages” that uses artificial intelligence to turn product catalogs into interactive, shoppable collages, aiming to help advertisers reach customers quickly and with lower creative costs.
Visa and artificial intelligence secrets
“Visa and AI technologies” are the focus of a new innovation in the world of digital payments. In this article, we explore how Visa aims to grant artificial intelligence agents the ability to make purchases using credit cards, and what this development might mean for the future of shopping and electronic payment.
ChatGPT shopping leap challenges Google
The world of artificial intelligence is preparing to welcome a revolutionary shopping experience inside ChatGPT, as OpenAI works to provide integrated purchase options for users. In this opening paragraph, we will explore the idea of integrating shopping into an intelligent conversational platform to compete with traditional search mechanisms in Google, focusing on “ChatGPT Shopping” and its importance for consumers.