The Department of Government Support – Abu Dhabi (DGE), on behalf of the Abu Dhabi government, announced a major agreement today with Microsoft and Core42—a G42 company specializing in sovereign cloud, AI infrastructure, and digital services—to implement a sovereign cloud system that unlocks increased efficiencies and innovation in government service delivery.
Article contents:
- Introduction
- Partnership details
- Initiative goals
- Abu Dhabi digital strategy
- Official statements
- Conclusion
- Frequently asked questions
Introduction
In a significant step toward comprehensive digital transformation, the Department of Government Support – Abu Dhabi (DGE) announced the signing of a strategic agreement with global technology giant Microsoft and Core42, a subsidiary of the G42 group. This partnership aims to implement an advanced sovereign cloud system that represents a qualitative shift in government service delivery across the Emirate of Abu Dhabi.
Partnership details
The multi-year agreement between the Abu Dhabi government, Microsoft, and Core42 was concluded in the presence of His Highness Sheikh Tahnoon bin Zayed Al Nahyan, Deputy Ruler of Abu Dhabi and Chairman of the Artificial Intelligence and Advanced Technology Council, and Khaldoon Al Mubarak, Chairman of the Executive Affairs Authority and member of the Artificial Intelligence and Advanced Technology Council.
The agreement was signed by Ahmed Tamim Hisham Al Kuttab, Chairman of the Department of Government Support – Abu Dhabi; Satya Nadella, Chairman and CEO of Microsoft; and Peng Xiao, CEO of G42.
Under this partnership, the Abu Dhabi government will be able to establish a unified, high-performance sovereign cloud computing environment capable of processing more than 11 million daily digital interactions between government entities, citizens, residents, and businesses.
Initiative goals
The Abu Dhabi government seeks to become the world’s first AI-native government by 2027. This ambition is built on a commitment to achieving several strategic goals:
1. Enhancing government services to be more efficient and accessible for citizens and residents.
2. Creating greater transparency and security for businesses and investors.
3. Fostering a more agile and innovative environment for the public sector workforce.
Abu Dhabi digital strategy
Abu Dhabi aims to automate 100 percent of its government operations, supported by a massive investment of 13 billion AED ($3.54 billion USD) in digital infrastructure through the Abu Dhabi Government Digital Strategy 2025-2027.
This strategy will include deploying over 200 AI-powered solutions to improve public service delivery, enhance operational productivity, and contribute to environmental sustainability. A prominent example of these initiatives is the “TAMM 3.0” application, Abu Dhabi’s comprehensive government services app, which has reduced in-person customer visits by 90% and made over 73% of transactions instantaneous.
Read also: UAE uses artificial intelligence to enhance cloud seeding
Official statements
Ahmed Al Kuttab, Chairman of the Department of Government Support – Abu Dhabi, stated: “Technology has the power to transform how governments interact with people, making services more efficient, intuitive, and impactful. This partnership is a critical milestone in our digital transformation. By combining Microsoft’s cloud technologies with G42’s AI expertise and the government’s strategic vision, we are helping empower a robust platform that will redefine government services.”
For his part, Satya Nadella, Chairman and CEO of Microsoft, said: “AI will transform how governments operate and serve their citizens everywhere, and Abu Dhabi is leading the way. Through our partnership with the Department of Government Support – Abu Dhabi and G42, we are setting a standard for public sector AI adoption while helping Abu Dhabi become the world’s first natively AI-driven government.”
Peng Xiao, CEO of G42, added: “This agreement represents a pivotal step in G42’s commitment to supporting Abu Dhabi’s vision to become the world’s first fully AI-enabled government. Core42’s sovereign public cloud, powered by Azure and enhanced by our sovereign controls platform Insight, empowers government entities to maintain data sovereignty while benefiting from hyperscale innovation. This initiative goes beyond a technological leap; it is a commitment to building a resilient, future-ready digital infrastructure to modernize AI across Abu Dhabi government entities and set a global standard for innovation.”
This strategic collaboration between the Abu Dhabi government, Microsoft, and G42 unveils immense potential for digital transformation in enabling governments to operate with greater efficiency and responsiveness. By embracing artificial intelligence and sovereign cloud technologies, Abu Dhabi reinforces its commitment to empowering a future powered by responsible AI that fosters innovation and delivers human-centric services in line with the highest global standards.
This partnership serves as a model for how advanced technology can be harnessed for the benefit of society, setting a global benchmark for other governments looking to embrace digital transformation and artificial intelligence in their operations and services.
Frequently asked questions
1. What is the primary goal of this partnership between the Abu Dhabi government, Microsoft, and G42?
The primary goal is to implement an advanced sovereign cloud system that enables the Abu Dhabi government to achieve its vision of becoming the world’s first fully AI-enabled government by 2027, and to enhance the efficiency and effectiveness of government services.
2. What is the Abu Dhabi Government Digital Strategy 2025-2027?
It is a comprehensive digital transformation plan aimed at automating 100% of government operations and deploying over 200 AI-powered solutions, with an investment of 13 billion AED ($3.54 billion USD) in digital infrastructure.
3. How will government entities benefit from this partnership?
Government entities will be able to maintain data sovereignty while taking advantage of global technological innovations, improving internal operations, and delivering more efficient and effective services to citizens, residents, and businesses.
4. What is the “TAMM 3.0” application mentioned in the article?
“TAMM 3.0” is Abu Dhabi’s comprehensive government services application, representing a model of digital transformation by reducing in-person customer visits by 90% and making over 73% of transactions instantaneous.
5. How will this initiative contribute to achieving sustainable development?
By improving operational efficiency, reducing resource consumption, and streamlining government procedures, this initiative will help reduce the carbon footprint of government services and promote environmental sustainability in the Emirate of Abu Dhabi.
